Legal
Refund Policy
Last updated: October 16, 2026
This policy explains how cancellations and refunds work for SpeakEnglishPro paid plans.
1. Monthly plans through Patreon
Our paid plans (Essential and Intensive) are monthly subscriptions sold through Patreon. Your credits are added to your SpeakEnglishPro account at the start of each paid period.
2. Try before you pay
Every new account receives 20 free AI corrections after email verification. We encourage you to try the lessons with these free credits before you choose a paid plan.
3. Cancel anytime
You can cancel your subscription at any time from your Patreon account. After you cancel, you are not charged again, and you keep your access and remaining credits until the end of the period you already paid for.
4. No refunds
Because your credits are available immediately after payment, payments are not refunded, including for unused credits or partial months.
5. Exceptions
We will review your request and refund you if:
• you were charged twice for the same period;
• you were charged after you cancelled your subscription;
• a technical problem on our side stopped you from using your credits and we could not fix it.
To ask for a refund in these cases, write to support@speakenglishpro.com within 14 days of the payment. Include the email of your SpeakEnglishPro account, your Patreon email and the date of the payment. Approved refunds are made through Patreon to your original payment method.
6. Free credits
Free credits have no cash value and cannot be refunded or exchanged.
7. Patreon’s rules
Payments are processed by Patreon, so Patreon’s own terms also apply to your subscription.
8. Contact
A question about a payment? Write to support@speakenglishpro.com or use our contact page.